Privacy Policy

1. Introduction

Waver Motors respects your privacy. This Privacy Policy explains how information may be collected, used, stored and protected when you use our website, mobile application, vehicle enquiry services, financing enquiries, customer chat and other related services.

2. Information We May Collect

Depending on how you use our services, we may collect information such as:

• Name and contact details.
• Email address and telephone number.
• Vehicle enquiries and preferences.
• Information submitted when selling a vehicle.
• Financing enquiry information.
• Messages exchanged through customer chat.
• Saved or favourite vehicles.
• Technical information such as device, browser and IP information.

3. How We Use Information

We may use information to:

• Respond to vehicle and general enquiries.
• Provide information about available vehicles.
• Process and follow up financing enquiries.
• Review Sell Your Car requests.
• Provide customer support and chat services.
• Improve our website, application and customer experience.
• Maintain security and prevent misuse of our services.

4. Vehicle Financing

Information submitted through a financing enquiry is used to understand your request and communicate with you regarding possible financing options. Submission of an enquiry does not guarantee approval or constitute a financing agreement.

5. Customer Chat

Messages sent through Waver Motors customer chat may be stored so that our team can respond to your enquiry, maintain conversation history and provide customer support.

6. Cookies and Technical Data

Our website may use cookies or similar technologies to support essential website functionality, remember preferences, improve performance and understand how our services are used.

7. Sharing of Information

We do not sell personal information. Information may be shared with trusted service providers or business partners when reasonably necessary to provide requested services, operate our platform, comply with legal requirements or protect our rights and users.

8. Data Security

We use reasonable administrative and technical measures designed to protect information against unauthorized access, misuse, loss or disclosure. No internet-based service can guarantee absolute security.

9. Data Retention

Information may be retained for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with legal obligations and protect legitimate business interests.

10. Your Choices and Rights

You may contact Waver Motors to request information about personal data you have provided, ask for corrections or request deletion where applicable and permitted by law.

11. Third-Party Services

Our services may contain links to third-party websites or use third-party service providers. Their privacy practices are governed by their own policies and are not controlled by Waver Motors.

12. Children's Privacy

Waver Motors services are intended for persons capable of entering into vehicle-related enquiries and transactions. We do not knowingly seek to collect personal information from children through our vehicle marketplace services.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or legal requirements. The updated version will be published on this page.

14. Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, contact Waver Motors through our website contact page or customer chat.